Data Protection & Transparency
Privacy Policy & Personal Data Notice
This notice details how TRUVA MARIN processes and safeguards customer data in compliance with applicable data protection laws.
1. Data Controller
Your personal data is processed by TRUVAMARİN ("TRUVAMARIN") located in Göcek & Fethiye, Turkey.
Trade Name: TRUVAMARİN
Contact Email: omer@truvamarin.com.tr
Privacy Email: omer@truvamarin.com.tr
2. Categories of Data Processed
- Contact Information: Name, phone number, email address submitted via service request forms or WhatsApp.
- Service & Yacht Details: Yacht type/model, marina or bay location, and requested mechanical/electrical service description.
- Security & Traffic Logs: Request timestamps, masked IP addresses (full IPs are never permanently stored), and user-agent strings for security integrity.
- Anonymous Analytics: Page visit counts and aggregate region estimates processed without cookies or persistent individual user profiles.
3. Purposes & Legal Grounds
Data is processed solely to fulfill customer service requests, prepare repair quotations, dispatch mobile technicians, and maintain web server security. We do not sell data to advertisers or third-party brokers.
4. Your Rights
You are entitled to inquire about your stored personal data, request corrections, or request deletion by writing to omer@truvamarin.com.tr.